The COVID-19 pandemic continues to change the world as we know it. And as we quickly move towards the end of Q1, not many realise how we are all living in a critical moment in human...
Ikara CX Situation Report
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Insights
Optimisation relies on
understanding
Today’s hybrid multi-cloud architectures unite applications, systems, networks, and platforms into an operations environment that delivers exceptional customer experiences.
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Metrics that deliver customer value and save your job
In July 2019, research and consultancy firm Gartner published a list of “8 reasons why more CEOs will be fired over cybersecurity breaches — and how to prevent it”. It’s a funny headline, but a...
Our focus on tackling cloud complexity
As customer expectations accelerate digital transformation efforts across all industries, we’re also seeing increased demand for transparency when things go wrong. Yet as many organisations are...