MANAGE YOUR ENTIRE DIGITAL ECOSYSTEM

Traditional approaches struggle to manage the health of your vital digital applications beyond the boundary of what you can control. With Ikara Echelon now you can

$1.7 Trillion

Spent in 2019 in Digital Experience
Source RBA October 2019

59%

Projects struggling to achieve business outcomes
Source IDC FutureScape: Worldwide Digital Transformation 2019 Predictions

A Common Language

The New Challenge for Managers

 

Technology now drives critical operations across Finance, Customer Service, Marketing and Sales, Logistics and Service Delivery.  Every day you manage people and processes in addition to layers of technologies delivered by internal teams and external suppliers.

However, technology speaks one language and business speaks another.  This fundamental disconnect is the new challenge for management who are accountable for tangible business outcomes using technology that communicates only in its own metrics.

Ikara translates technology metrics into business outcomes.

 

Transforming the Digital Health of Your Business

Ikara and our partners work with business leaders in both enterprise businesses and government organisations to help them manage complex digital operations. Our unique approach leverages the Ikara Echelon platform and specialist consultancy to develop and manage data-driven business outcomes.

UNDERSTAND

Understand your digital operation by translating technology metrics into your business’ Key Performance Indicators (KPIs). Develop baselines that show the status of your business in real-time.

ALIGN

Align your business, technology team, services providers, and all your vendors with a clear set of business objectives. Set clear accountability with realtime metrics based on actual business outcomes.

TRANSFORM

Transform and develop your digital operation with continuous measurable and reportable improvements. Ikara inspires confidence within the business to support future investment.

Hauling ore in the open-pit at PanAust’s Ban Houayxai Gold-Silver Operation in Laos. Photo courtesy of PanAustLimited

CLIENT SPOTLIGHT

PANAUST

Delivering Great Internal User Experience

With over 3,400 staff across five countries, team productivity and connectivity are key to PanAust success. The PanAust IT team partnered with Ikara to define business processes that impact on internal users and to identify the associated technology and responsible service providers.

Real-time data from Ikara’s Echelon platform and consultancy with our experienced team enabled the PanAust IT team to realign its technology based on data and proactively report breaches of service. This initiative protected the business from lost productivity and decreased service costs.